Terms & Conditions

01. Agreement to These Terms

Welcome to HeroInvoice ("HeroInvoice", "we", "us", or "our").

These Terms & Conditions ("Terms") govern your access to and use of HeroInvoice.ca, your HeroInvoice account, and the services and features made available through HeroInvoice.

By creating an account, accessing, or using HeroInvoice, you agree to be bound by these Terms and our Privacy Policy.

02. Our Services

HeroInvoice provides online tools that may allow users to create, manage, organize, and share business documents and information.

Depending on the features available to your account, HeroInvoice may include functionality such as:

• Invoice creation and management
• Estimates
• Payment links or payment-related functionality
• Expense management
• Contracts
• Proposals
• Business and customer information management
• Document generation and sharing

Features may change, be added, discontinued, restricted, or modified from time to time.

03. User Accounts

Certain HeroInvoice features may require you to create an account.

You agree to provide accurate, current, and complete information when creating your account and to keep that information updated.

You are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account.

You should immediately notify HeroInvoice if you believe your account has been accessed without authorization.

04. Business & Customer Information

You may use HeroInvoice to enter information about your business, customers, clients, vendors, or other contacts.

You are responsible for ensuring that the information you enter is accurate and that you have the appropriate rights, permissions, and legal authority to use that information.

HeroInvoice does not independently verify the accuracy of business, customer, tax, invoice, or other information entered by users.

05. Invoices & Business Documents

HeroInvoice provides tools for creating invoices, estimates, proposals, contracts, and other business documents.

You are solely responsible for reviewing the accuracy and completeness of documents before sending, publishing, downloading, or otherwise using them.

Taxes & Compliance

HeroInvoice may provide fields or functionality for taxes, tax rates, discounts, totals, and related information. You are responsible for determining which taxes, rates, disclosures, and legal requirements apply to your business.

06. Payments & Fees

Certain HeroInvoice features may involve fees, subscriptions, payment processing charges, or third-party payment services.

Where applicable, pricing and payment terms will be presented to you before you purchase a paid service.

You are responsible for providing accurate billing information and paying applicable charges when due.

Payment processing may be handled by third-party payment providers. Their terms and privacy policies may also apply to payment transactions.

07. Subscriptions, Cancellation & Refunds

If HeroInvoice offers subscription plans, the applicable plan, price, billing period, and renewal terms will be presented during the purchase process.

Unless otherwise stated at checkout or in an applicable written agreement, subscriptions may automatically renew according to the selected billing period.

Cancellation

You may cancel a subscription according to the cancellation process made available through your account or by contacting us.

Refunds

Refund eligibility will depend on the applicable plan, purchase terms, applicable law, and any refund policy presented at the time of purchase.

Where required by law, applicable consumer rights will continue to apply.

08. User Content

"User Content" means information, text, documents, images, logos, business details, customer information, and other material that you upload, enter, generate, store, or transmit through HeroInvoice.

You retain ownership of your User Content, subject to the rights necessary for HeroInvoice to provide the services.

By using HeroInvoice, you grant us the limited rights necessary to host, store, process, transmit, display, and otherwise handle your User Content solely as needed to provide, maintain, secure, and improve the services, subject to our Privacy Policy and applicable law.

You represent that you have the necessary rights and permissions to provide User Content to HeroInvoice.

09. Acceptable Use

You agree not to use HeroInvoice to:

• Break or violate applicable laws or regulations.
• Commit fraud or facilitate fraudulent activity.
• Infringe intellectual property or privacy rights.
• Upload malicious software, viruses, or harmful code.
• Attempt unauthorized access to accounts or systems.
• Interfere with the operation or security of HeroInvoice.
• Abuse, overload, or disrupt our infrastructure.
• Impersonate another person or business.
• Use HeroInvoice to distribute unlawful or harmful content.
• Attempt to reverse engineer or circumvent security controls.

We may restrict or suspend access where reasonably necessary to protect users, the service, or our systems, subject to applicable law.

10. Intellectual Property

HeroInvoice and its website, software, design, branding, logos, graphics, text, interfaces, and other original materials are owned by or licensed to HeroInvoice and are protected by applicable intellectual property laws.

Except as expressly permitted by these Terms, you may not copy, reproduce, modify, distribute, sell, lease, reverse engineer, or create derivative works from HeroInvoice's proprietary materials.

Your use of HeroInvoice does not transfer ownership of HeroInvoice intellectual property to you.

11. Third-Party Services

HeroInvoice may integrate with or provide links to third-party services, websites, payment processors, authentication providers, analytics services, hosting providers, or other external services.

Third-party services may have their own terms and privacy policies. Your use of those services may be governed by their respective agreements.

HeroInvoice is not responsible for third-party services that are outside our control.

12. Service Availability

We aim to keep HeroInvoice available and reliable, but we do not guarantee that the service will always be available, uninterrupted, error-free, or compatible with every device or browser.

HeroInvoice may occasionally be unavailable because of maintenance, upgrades, security events, technical problems, third-party service interruptions, or other circumstances.

13. Security

We use reasonable technical and organizational measures designed to protect HeroInvoice and information processed through the service.

However, no online service or electronic transmission can be guaranteed to be completely secure.

You are responsible for maintaining the security of your account credentials and devices used to access HeroInvoice.

14. Suspension & Termination

You may stop using HeroInvoice at any time.

We may suspend or terminate access to an account if we reasonably believe that the user has violated these Terms, created a security risk, engaged in unlawful activity, failed to pay applicable fees, or otherwise misused the service, subject to applicable law.

Where appropriate, we may provide notice and an opportunity to address the issue before suspension or termination.

Termination does not automatically eliminate obligations that by their nature should survive termination.

15. Disclaimers

HeroInvoice is provided on an "as available" and "as is" basis to the extent permitted by applicable law.

HeroInvoice does not guarantee that the service will meet every user's specific business requirements or that all generated documents will be legally or commercially suitable for every situation.

16. Limitation of Liability

To the maximum extent permitted by applicable law, HeroInvoice and its owners, employees, affiliates, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the service.

This may include loss of profits, revenue, business opportunities, data, goodwill, or business interruption, subject to applicable law.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless HeroInvoice and its affiliates, officers, employees, contractors, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:

• Your violation of these Terms.
• Your misuse of HeroInvoice.
• Your User Content.
• Your violation of another person's rights.
• Your violation of applicable laws or regulations.

18. Privacy

Your use of HeroInvoice is also subject to our Privacy Policy, which explains how we collect, use, disclose, protect, and retain personal information.

By using HeroInvoice, you acknowledge that you have reviewed our Privacy Policy.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices, technology, or applicable legal requirements.

When we update these Terms, we may change the "Last Updated" date displayed at the beginning of this page.

Your continued use of HeroInvoice after updated Terms become effective constitutes acceptance of the updated Terms, subject to applicable law.

20. Governing Law

These Terms will be governed by the laws applicable to the jurisdiction in which HeroInvoice is legally established, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.

Any dispute will be handled in accordance with applicable law and the jurisdiction of the appropriate courts, subject to any mandatory rights available to consumers.

21. Contact Us

If you have questions about these Terms & Conditions, please contact HeroInvoice.